Roadside problems and what usually fixes them
Many breakdowns do not need a tow at all. A dead battery, a flat, a lockout or an empty tank can often be solved on the spot, which is faster and cheaper than hauling the car away. This page is an overview of those situations. It describes what roadside help generally involves and does not provide it.
Jump starts and battery trouble
A weak battery is a common cause of a no-start in Texas summers. A jump start may get the engine running, but a battery that keeps failing needs testing or replacement, and the problem sometimes lies with the alternator instead. The dead battery guide explains how to tell the difference and how to jump a car safely yourself.
Flat tires
Changing a tire on a narrow freeway shoulder is risky, and many newer cars have no full-size spare. The flat tire guide covers when it is reasonable to do it yourself, how to use a compact spare and what repair versus replacement means.
Lockouts
Before paying anyone, check whether your insurer, manufacturer app or roadside membership offers a free unlock. If you do call a service, agree on the total price first. See locked out of your car for the options and the warning signs of inflated bills. If a child or pet is trapped in a hot car, call 911.
Fuel delivery
Fuel delivery usually brings enough gasoline or diesel to reach a station. Say clearly which fuel your car needs, and never run the engine after putting the wrong fuel in. The fuel delivery guide explains how it works and what to tell a dispatcher.
Winch-outs
If the car is stuck in mud, a ditch or soft ground, it needs recovery before it can be towed. See winch-out recovery for how it works and what it usually costs.
Who to call: three common routes
Drivers generally choose between an auto club membership, the roadside benefit on their car insurance and a local towing company. Each has different tow-distance limits, response times and costs. The article comparing AAA, insurance and local towing sets them side by side so you can decide before you are stranded.
Stay safe while you wait
Turn on the hazard lights, stay buckled in unless the vehicle is in danger, and keep your phone charged. Share your exact location with whoever you call. For a highway breakdown, the guide to what to do on a Dallas freeway has a detailed checklist.